We’re really pleased to announce that we’ll be speaking at Service Design in Government 2018.
Anne-Louise Clark and Ellen Care from Transformation & Change will be at the conference in Edinburgh to share how we’ve created a culture of design.
Over the last three years the London Borough of Bexley has been exploring and embedding design methods as a way to improve outcomes for residents whilst preparing for a future of local government being financially self-sufficient. From research and experimentation, to working with design consultants, to establishing local government’s first Design and Innovation Board, this session will share the tools and lessons that have got us there.
From the programme released so far it looks like we’re the only Council presenting and this feels like a real milestone for us. We’re really proud to have the opportunity to share our journey so far, and continue to learn more from the service design community for the future.